Company: Peak Shine Cleaning Services
Headquarters: Birmingham, United Kingdom
Email: info@peakshinecleaning.co.uk

Last updated: November 2025

This Privacy Policy explains how Peak Shine Cleaning Services (“we”, “our”, “us”) collects, uses, stores, and protects personal information. We comply with the UK GDPR and the Data Protection Act 2018.

1. Information We Collect
– Contact information (name, address, phone, email)
– Booking and payment details
– Technical information such as IP address and browser type

2. How We Use Your Information
We use your information to deliver cleaning services, process payments, manage enquiries, and send service or promotional updates (with your consent).

3. Legal Basis for Processing
We rely on the following legal bases: contract performance, legitimate interest, consent, and legal obligation.

4. Sharing Your Information
We may share data with payment providers, staff, and legal authorities where required. We never sell personal information.

5. Data Retention
Personal data is retained only as long as necessary (typically six years for financial records).

6. Your Rights
You have the right to access, correct, or erase your data, and to withdraw your consent at any time by contacting info@peakshinecleaning.co.uk.

7. Data Security
We use secure systems and restrict data access to authorised personnel only.

8. International Transfers
Data transferred outside the UK is safeguarded using approved mechanisms.

9. Updates
This policy may be updated periodically. The latest version will always appear on our website.